OJCommerce Reviews

Based on 40 customer reviews and online research, ojcommerce.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with OJCommerce.

3.4 / 5.0

40 Reviews

5 Stars(20)

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4 Stars(4)

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3 Stars(1)

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2 Stars(2)

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1 Star(13)

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How would you rate OJCommerce?

Customer Reviews (40)

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Mark Willis
Posted on 03/25/2021
Customer service and shipping was an absolute mess...

Item was two weeks late on delivery, FedEx lost the package because OJCommerce shipped the couch which came in two pieces separately. Customer service was rude and putting the blame on the shipping company, however, FedEx was more than willing to help me figure out what was going on with the package. My family has been sitting on the floor for more than two weeks now, still no couch. No discount for my inconvenience was provided, Do Not, I Repeat Do Not Order Furniture Via This Company!

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Valerie Harrison
Posted on 03/22/2021
Ordered a bed from this company and got…

Ordered a bed from this company and got an email with a tracking number saying the product had been shipped. A few days later I attempted to track the package and the tracking number was no good.
After several conversations with customer service, i was finally told the package had not been sent and was still in their warehouse. I cancelled the order and hopefully won't have problems being refunded.
I checked the reviews for this company and saw there were 299 complaints logged with bbb in the past 3 years.

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Alicia Lynch
Posted on 01/28/2021
Rip Off Artists

I bought a product for them. They would not deliver it, and would also not refund my money. Complete scammers.

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George Arnold
Posted on 01/10/2021
Lousy Company Policies

Bought something for a Christmas present, received Nov. 24. Tried to return it on Jan. 6 and was told they have a 30 day return policy from date of delivery. They didn't care or warn you about their policy. Terrible company! Bought it thru Walmart won't do that again only thru Amazon!!!

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Kim Brown
Posted on 11/15/2020
The mirror I ordered is gorgeous

The mirror I ordered is gorgeous! It arrived sooner than I expected and was in perfect condition. The price point was also great - it was hundreds less than comparable sized mirrors and is just as nice, if not nicer! :)

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John Gutierrez
Posted on 09/25/2020
Broken and would not resolve without me paying to ship back

I ordered 6 dressers from OJ Commerce through Ebay. The day my first dresser arrived it was clearly damaged just looking at the box which was busted through straight through to the product and you could see that the product was smashed and broken. I immediately took a photo and sent it to OJ Commerce through Ebay. They claimed they could not see the photo clearly and asked me not to file a case through ebay: which is crooked and shows their attempt to not have to refund anything from the very beginning! Through Ebay they declined my desire to return the items. In the end, I had to file through paypal to resolve the situation, and OJ Commerce said to paypal that they will only accept the return if I ship back all the items at my expense. Well I had sent them pictures of 4 of the six dressers that I opened up and they knew that the cardboard and packaging was removed from the dressers and ripped. I'm not a packaging company and it would cost probably over $200 to ship back the dressers. Not a good company to do business with!

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Candice Ray
Posted on 08/22/2020
Wonderful experience

Wonderful experience. My washer and dryer arrived before the scheduled date. Very pleased with the whole experience

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Dean Pierce
Posted on 08/22/2020
STURDY DINING ROOM TABLE

ABSOLUTE STUNNING PIECE OF FURNITURE I PURCHASED FROM THIS COMPANY IM BEYOND SATISFIED. WILL BE SHOPPING WITH THEM MORE.

THANK YOU!

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Sophia Jennings
Posted on 08/21/2020
My order was perfect and arrived ahead…

My order was perfect and arrived ahead of schedule.????

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Neil Holland
Posted on 08/20/2020
SIMPLY BEAUTIFUL!@

It was beautiful...easy to assemble. Better quality than expected.

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Regina Brown
Posted on 08/14/2020
Microwave cart

Where can I find replacement parts for my microwave cart doors? My toddler leaned on them and they have broke the door pins.

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Ronald Rhodes
Posted on 08/13/2020
Return of product

Learn something new abt online order through Walmart, but it's shipped by OJCommerce, couldn't say it is a bad experience throughout, becz it was my error in ordering wrong item for our living room. Market side and OJC both are good in responding back via email or phone, no question abt it. They do charge shipping back fee, but that's their policy. By the way they do have lots of good selection of furniture on their website.

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